Returns Policy
Return & Refund Policy
We want you to be happy with your purchase. If something isn’t right, we accept eligible returns within 90 days of delivery.
90-Day Return Policy
You have 90 days from the date your order is delivered to request a return.
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unworn, unused, and unwashed
- Free from stains, odors, damage, pet hair, or other signs of wear
- In its original packaging when applicable
- Accompanied by proof of purchase or your order number
Items returned that do not meet these requirements may be denied a refund.
How to Start a Return
To request a return, please contact us through our store’s contact page and include:
- Your name
- Order number
- Item(s) you would like to return
- Reason for the return
Please do not send items back without first contacting us.
Return Shipping
Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
We recommend using a trackable shipping service when returning an item. We are not responsible for return packages that are lost or damaged in transit.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If your item is damaged, defective, misprinted, or you received the wrong item, contact us as soon as possible with your order number and photos of the issue so we can review it and make it right.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Final sale or clearance items marked as non-returnable
- Personalized or custom-made products
- Items that have been worn, washed, altered, or damaged after delivery
Because some products may be made or printed specifically for your order, certain made-to-order items may only qualify for a return if they arrive damaged, defective, or incorrect. Any applicable restrictions will be stated on the product page.
Exchanges
If you need a different size, color, or item, contact us to determine whether an exchange is available.
Availability is not guaranteed.
In some cases, the fastest option may be to return the original eligible item for a refund and place a new order.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method.
Please allow additional processing time for your bank or credit card company to post the refund to your account.
Shipping charges are not refundable unless the return is due to an error on our part or the item arrived damaged or defective.
Late Returns
Return requests made more than 90 days after delivery are not eligible for a refund or exchange.
Order Cancellations
We begin processing orders as quickly as possible. Because of this, we cannot guarantee that an order can be changed or canceled after it has been placed.
If you need to make a change, contact us as soon as possible.
Questions
If you have questions about a return, refund, exchange, or your order, please contact us through our store’s contact page and include your order number so we can assist you.